At Tabone Academy of Music, we understand that there are times when lessons might need to be cancelled. That said, when you register and commit to lessons, you are securing a classroom and paying for your teacher's reserved time slot. Please note our crucial and important policies below regarding payment, registration, and make-up lessons.

 

LESSON AND CANCELLATION POLICIES:

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1. Registration fee must be paid ahead of time to secure lessons.

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2. ALL of our teachers are are working industry musicians, and at times, a substitution may be required. The benefit of this is that you are being taught by professionals who are putting their craft to work, and we must accommodate that level of professionalism.  If a lesson is missed due to teacher absence, a substitute teacher will be provided unless the original teacher has time for a make-up and that is the preferred option by the student.

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3. No shows will be considered a forfeited lesson.

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4. In case of a late lesson by a student/teacher, the teacher is not obligated to extend the lesson time (they are booked back to back with students). ​

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5. If you require a lesson cancellation, notification must be given at least 24 hours prior to the lesson time slot in order to be eligible for a make-up lesson. Please notify us by email or phone number. If 24 hour notice cannot be met, you can request to attend the lesson virtually via zoom, or it will be considered a forfeited lesson.

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6. You are entitled to a maximum of six (6) make-up lessons throughout the school year. Credits do not rollover into the next school year. You will be given the option to re-schedule your makeup lessons or receive a refund at the end of the year. 

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7. Should you decide to stop taking lessons, we require two weeks notice. You will receive a refund via e-transfer once the two weeks are up.

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8. If you know dates ahead of time where your child will be away or on vacation, please let us know upon registration.